Wednesday, June 17, 2015

Dear Pitt, I Want A Refund Finalized

I’m about to send the letter to Pitt asking for my money back. I’m really a little nervous, the administration is this ominous conglomerate and when you poke the beast, you run the risk of actually eliciting a response. I haven’t had really a good time ever communicating with them. Usually I’m asking if it’s ok to do something on campus, like bringing a penguin, and usually their job it to suck the fun and goodness out of things for the sake of protecting themselves legally. Once I was called to the business school’s office of the dean out of the blue. I was nervous then, like going to the principal’s office. I hadn’t done anything wrong, some employer had called him to complain that I was being too aggressive in seeking a job. Those people were Delliote and they are idiots. Because they didn’t talk directly to me, and they do auditing via inquiry, and I was doing a fantastic job of inquiring my way to a job. But the business dean was really nice and helpful.

 I’m sitting here in my car near wifi trying to figure out who to send it to. You can’t contact the Chancellor directly, nor the Board of Trustees, but I’ll send it to the Provost (whatever the hell that is) and a few semi-provi, and the office of Finance. I mean they’ll be the ones cutting me the check.

Also sending it to the Pitt News, because I think people should know that their education isn’t worth what they’re paying. And the Pittsburgh Gazette, because I think everyone should know that education isn’t worth the sticker price. Also the more people that see the letter then the better chance it gets to the right people and the more people see it then the more people talk about it. Like sex or depression.


Here’s the final letter.


Dear Pitt,

I recently graduated from the University of Pittsburgh's College of Business Administration in December as a marketing major. My first loan repayment is coming up on July 22nd, however I'd like to ask for a refund.

I understand this is pretty unorthodox and there's nothing really I can do except ask. I also know that my loan is through the loan provider Nelnet and the federal government. However the University set the prices and I'd like to express my dissatisfaction with Pitt and I'd be remiss if I didn't request a refund.

I’ve been to many classes that I felt didn’t do anything to contribute to my growth as a person and wasted my time. I’ve had terribly uninteresting professors (ever sit in on an Intro to Micro or Macro Economics Class?) whose job it is to excite me about learning, professors with some “antiquated” (read: sexist) ideas about the world, and professors who have presented information that is just plain wrong that a quick Google search would correct. I’ve seen friends develop drinking problems, and spent a lot of my first semesters alone in my dorm wondering if I’ve made the right decision to come to Pitt. I’ve struggled with communicating with administration, trying to put on events or just get a simple review of a professor. And I’m sure you know all of these problems, you do surveys all the time. But my main concern is the price. Pitt is the most expensive public school in the country. What you gave me was not worth $90,000.

We can get into a pretty big game of "what if" if we try to explore what would've happened if I dropped out or transferred or never attended a college. I don’t think it’s productive to examine those scenarios, because they’re not reality. I'm aware that I signed a promissory note and that I'm obliged to pay the loan back. And I will. But I consider Pitt not worth the cost and am upset with my price.

As a seventeen year old choosing a college you don't really know how much $90,000 is, so a lot of the financial thinking is left to the parents.  My parents and all parents, want the best education they can give to their child. The idea being that a better education leads to more opportunities and a richer life. However, with $33,000 (and increasing with interest) in debt, I don’t really feel free to pursue the things I want. I feel shackled to this growing financial burden. I have to find a steady job and start paying that money back.

Personally I don’t want a steady job. I want to hike the Pacific Coast Trail, make music all day, tour the country doing stand-up, see the world, or read and write. I don’t mind having a job, I’ve been a chef, a telemarketer, and a digital marketing coordinator. I enjoy working! But when 20% of my income has to go to a loan I didn’t really feel like I got anything out of, it feels like there’s a penalty just for being alive. I feel like my degree is actually limiting me rather than expanding my opportunities. We live in a world where you can get a refund for almost anything, so I figured education should be satisfaction guaranteed as well.

I know a good counter-argument to this thought process would be “Hey you ordered the sandwich, ate the whole sandwich and now you want your money back?” Well yes. The sandwich gave me mild food poisoning. But I was starving so I kind of had to eat it. And it was a sandwich where you had to pay up front, per bite, and each bite was $7,500. And if you stopped eating the sandwich half way then you still had to pay for those bites if you didn't like it. And it’s not a sandwich, its education and it’s my life.

I did have some amazing opportunities that helped me grow as a person at Pitt. I served as a director on the board of one of the nation’s best college radio stations, WPTS Radio. I volunteered in a lab studying disease transmission in sexually cannibalistic spiders, and I got an internship with a great global risk management company. I got as much out of Pitt as I could and I enjoyed many things, but it wasn’t worth what I paid. (Also notice that those were all non-classroom experiences, yet my degree is completely dependent on what I do in class.)

I currently work as a strawberry consultant where I inspect crops for disease and pests.  It's a good job but doesn't pay amazingly. I make approximately $16 an hour and work 40-50 hours a week. That's ok money for a recent graduate but my repayments are coming in at $370 a month. I qualify to lower them, but of course when you do you end up paying for much longer and much more. Interest built on being poor, keeping me poor.

If you’d like, I’ll return my diploma, discontinue the use of Pitt on my resume, and you can wipe me from the academic records. I know I can’t return those experiences I had, so this may be more symbolic than pragmatic, but if it makes you feel better I can certainly concede.

Again, I realize this is odd, and in all honesty I don’t expect you to reimburse me. But if you value the satisfaction of your students, if you guarantee that a Pitt diploma is worth the sticker price, you’ll give serious consideration to this. Please don’t give me a stock email reply, I’d rather open up a conversation about the insane cost of tuition and how Pitt can be the University to change that. I want Pitt to be the best it can be and really I’d love to help out to find ways to significantly lower the price for students.

Thank you,
-Taylor Nodell